Perth Based IT Services to Streamline Your Business
IT Force have been servicing the needs of Perth small-medium businesses for over a decade by delivering exceptional IT support and solutions. We are customer focused and pride ourselves on being friendly, conscientious and jargon free. Our Perth based staff and technicians are easy to contact, readily available and able to communicate clearly in plain English. Specialising in small-medium enterprises, we are responsive, manage and maintain your systems proactively to ensure maximum uptime, with solutions tailor made to match your business needs.
Our service is backed up by knowhow, with our IT consultants and engineers being highly trained professionals with a wide breadth of knowledge and experience. We provide quality IT solutions from proven market leaders, such as Microsoft, Cisco, Trend Micro and Lenovo. Partnering with these leading brands enables us to deliver high end IT solutions tailored for our SME customers.
Starting a business? Ongoing IT issues? Current IT people just not cutting the mustard? Do you have a backup and disaster recovery plan? Are your IT and computer systems secure? Need an IT revamp?
IT Force can help!
Why IT Force?
Small-Medium Business Experts
IT Force understand what SME’s need from an IT solution and technology partner. We get that every business is different and focus on listening intently to your needs, rather than pushing solutions that don’t fit.
Perth Based Support
You will always speak to a local, fluent in English, who is familiar to you and your business. Our friendly support staff will know your IT systems inside-out and can communicate with you jargon free.
Problems Solved - Not Dodged
IT Force are focused on fixing problems properly and completely, we are conscientious and don’t leave things unresolved to turn into niggling ongoing issues.
Highly Skilled
Technology develops at a ferocious pace and we recognise that it is imperative to regularly upskill and train on the latest trends and developments.
Agile and Responsive
Our small team responds quickly, can adapt and make decisions quickly, enabling us to prioritise and fix issues quickly. No need to wade through levels of support staff – get to the experts, familiar with your IT systems on first contact.
A Personal Touch
IT Force value our customers above everything and we strive to build long lasting relationships. Unlike some of our larger cumbersome competitors, you aren’t just a number to us but a partner and we’re in it for the long haul.
Flexible Payment Options
Three clear and simple payment options, providing flexibility and clarity on how you would like to engage our services. Whether it is Pay as You go, Monthly Blocks or our budget friendly, Fully Managed, there is an option to suit everyone.
Quality Solutions
We are passionate about our products and offer cutting edge IT and voice solutions, from market leading vendors, tailored for small-medium business, with an emphasis on quality. IT Force can improve your IT capability, providing a potential edge over your competitors.
Services & Support
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IT Consultancy & Auditing
Do you understand the condition of your current IT assets? Are they capable of delivering your business objectives? Why are there ongoing issues? Concerned at rising costs? IT Force can help!
We can audit and review your IT systems and assets, providing advice and recommendations on your current and future IT requirements. Our innovative stance, along with our in-depth knowledge and experience, means we are well placed to point you in the right direction.
• Meet to discuss your current issues and future business objectives;
• Agree an Audit plan, providing a draft template;
• Perform thorough but nondisruptive Audit, analysing and identifying issues, and potential improvements;
• Review the Audit report and its findings and provide advice and actionable recommendations.
IT Support
Our friendly Perth based support techs are ready to help with all your IT issues and queries.
We are responsive, working diligently to resolve IT issues quickly, either remotely or on-site. IT Force are a single point of contact for all your technology issues and will deal with software vendors, phone and Internet providers on your behalf, ensuring problems get fixed.
- Plain English speaking technicians;
- Single point of contact for all your IT and related technology issues;
- Friendly and conscientious approach;
- Secure Remote Access support;
- Three simple payment options;
- 7:30am to 5:30pm – Monday to Friday – Out of hours support available.
Email & Spam Protection
Everyone hates spam but it can be more than just an annoyance, with hackers sending dangerous attachments or phishing attacks straight to your inbox. Our sophisticated email security solutions can drastically reduce the amount of spam hitting your inbox, as well as scanning for malware, viruses and other potential threats.
• Industry leading solution from market leading security company;
• Scans email for spam and threats before they reach your Inbox;
• Compatible with all email systems, including Microsoft Office 365;
• Can be customised and optimised to fit the needs of your business;
• Quarantined email can be easily self-managed;
• Website links checked when clicked and blocked if malicious.
Security & Protection
Threats to your company’s computer systems and data can come from various sources and in many forms but you can rest easy knowing our advanced security and antivirus solutions are protecting your information.
- Anti Virus software installed on all workstations and servers
- Data Protection configuration to prevent unauthorised files leaving the company network
Backup & Disaster Recovery
IT Force take your data seriously! We not only ensure that your data is backed up safely but plan for every eventuality, so in case of disaster, your data and systems can be restored and operational within the shortest possible period of time. This protects your business from server outages, data corruption and deletion, delivering maximum uptime, minimum downtime.
Onsite virtual and physical servers:
- Incremental backups every 15 minutes, so in the event of data corruption or deletion, no more than 15 minutes of work will be affected;
- Backups stored on-site for quick restoration of files and off-site to protect against disaster situations;
- Should a backed up server fail, a pre-staged redundant server can be started, avoiding disruptive downtime.
Our solutions are wide ranging and not just capable of backing up your onsite data but your cloud based systems as well. It is a misconception that because it is in the cloud, your data is automatically backed up. If you use Microsoft Office 365 for email, OneDrive and utilise SharePoint, we can back it up, protecting your data from accidental or malicious deletion and corruption.
Microsoft Office 365 Backup & Archive:
- Multiple daily backups;
- Cloud-to-cloud backup, all managed online, no software to be installed;
- Restore a full mailbox or individual emails from any backed up point in time, back to Office 365;
- Restore OneDrive or SharePoint content from any backed up point in time.
Cloud & Infrastructure
IT Force can install and configure all computer types, servers and networking equipment, which can be on-site, cloud based or a hybrid environment. We ensure this customised infrastructure is a stable and resilient platform for your business applications and solutions, securely accessible from anywhere.
We are a one-stop-shop for all your IT requirements and can supply everything from laptops to cloud services and anything in between.
- Design and specify all IT equipment, virtual and cloud environments, required for your IT infrastructure and to meet the needs of your business solutions;
- Plan, manage and implement IT infrastructure projects;
- Supply quality hardware, including laptops, workstations, tablets, servers, power protection and more;
- Supply networking equipment such as routers, switches, cables and Wi-Fi solutions;
- Provision cloud services, utilising Microsoft Azure and its vast array of options;
- Optimise speed and efficiency across your IT network and connected devices.
Business Phone Systems
Always be contactable with our state of the art cloud based VoIP phone systems that deliver all the features of a traditional PBX and more. IT Force will fine tune the configuration to your business requirements, making the most of this feature rich solution.
- Use a desk phone, desktop or mobile app, so your extension follows you everywhere;
- Have your customers greeted by a professional Automated Receptionist Menu;
- Use Hunt Groups to manage incoming calls, so multiple phones ring simultaneously or in sequence;
- Have voicemail sent to your email, so you don’t miss any important messages, when away from your desk;
- Cloud based high availability solution;
- HD voice quality.
Services & Support
IT Consultancy & Auditing
We can provide advice and recommendations on your current and future IT requirements. Our innovative stance, along with our in-depth knowledge and experience, means we are well placed to point you in the right direction.
IT Support
Our Perth based support staff are available to assist, both remotely and on-site. Our technicians will speak to you in plain English and work diligently to resolve any issues.
Email & Spam Protection
Our sophisticated email security solutions can drastically reduce the amount of spam hitting your inbox, as well as scanning for malware, viruses and other potential threats.
Remote Working Solutions
Modern workplaces are not always located in the office. We have the know-how to ensure your staff can be productive from just about anywhere.
Security & Protection
Threats to your company’s computer systems and data can come from various sources and in many forms but you can rest easy knowing our advanced security and antivirus solutions are protecting your information.
Backup & Disaster Recovery
Your key IT systems and data will be protected through on-site, remote and cloud-to-cloud backups, with redundancy and business continuity measures. All data will be safe from accidental deletion, viruses and disaster situations.
Cloud and Infrastructure
IT Force can install and configure servers, computers and networking equipment, which can be on-site, cloud based or a hybrid environment. We ensure this customised infrastructure is a stable and resilient platform for your IT applications and solutions.
Business Phone Systems
Always be contactable with our state of the art cloud based VoIP phone systems that deliver all the features of a traditional PBX and more.
Payment Options to Suit Everyone
Pay As You Go
Suitable for start-up, small home based or micro businesses that only want to pay for IT services on demand and have no need for ongoing management.
Monthly Time Block
Designed to meet the needs of small-medium businesses that require ongoing IT support and management and want to enjoy a discounted rate and priority response over on demand customers.
Fully Managed
Enjoy our budget friendly fully managed service, with IT Force proactively managing, monitoring and supporting all your IT systems and infrastructure, for a fixed monthly cost.
Starting a new business?
IT Force are start-up business experts and a one-stop-shop for all your IT and technology requirements.
There is a lot to think about when starting a new business and none more important than your IT and computer systems but where do you start? IT Force has the capability of assisting at every stage of this exciting but potentially complex process, removing the IT stress factor.
We are careful to first understand your business needs and goals, before providing the correct professional advice on what technology fits, followed by a clear plan on implementing these tailored recommendations. IT Force are focused on delivering a complete solution and modern workplace for your new business, putting you on the front foot from day one.
There is no start-up project too big or small and with our competitive pricing packages and options, backed by our exceptional IT Support, we are perfectly placed to be your trusted technology partner.
Contact Us for help in getting your business up and thriving.
Remote Solutions for a Modern Workplace
Our customers have been able to remain connected and productive, during the COVID-19 crisis, thanks to effective remote access and collaboration solutions implemented by IT Force, avoiding any major disruption to business continuity or operation.
We utilise cutting edge solutions, such as Microsoft Teams for chat, video call, file share and to host meetings or for other situations where email doesn’t quite cut it. Our remote access solutions are designed and configured with security as a priority, to ensure your data remains your data. The flexibility of working from anywhere is also embedded into our phone systems, with your desk phone being able to follow you through a mobile app.
IT Force understand the intricacies of networking and security and are best placed to deliver an effective remote access solution that also protects you and your business assets from the additional threats introduced when working away from the office.
Contact Us and we’ll introduce you to the modern workplace.
What our Customers Say
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Want to find out more about our services or book a free consultation?
Call us at (08) 6467 7777, start an online Chat or fill in your details below and we'll be in touch.