IT Support and Services for Perth Small-Medium Business

Delivering Exceptional IT Services
and Support to Perth Businesses

Receiving Spam Email?

Our sophisticated email security solutions can drastically reduce the amount of spam hitting your inbox,
as well as scanning for malware, viruses and other potential threats.

Working from home?

IT Force are experts in remote work solutions and the modern workplace,
allowing you to stay productive and connected, no matter the location.

Starting a new business?

IT Force are start-up business experts and a one-stop-shop for all your IT and technology requirements.
Contact Us for help in getting your business up and thriving.

Delivering Exceptional IT Services and Support to Perth Businesses

Receiving Spam Email? 

Our email security services can drastically reduce the amount of spam hitting your inbox,
as well as scanning for malware, viruses and other potential threats.

Working from home?

IT Force are experts in remote work solutions and the modern workplace,
allowing you to stay productive and connected, no matter the location.

Starting a new business?

IT Force are start-up business experts and a one-stop-shop for all your IT and technology requirements.
Contact Us for help in getting your business up and thriving.

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Starting a business? Ongoing IT issues? Current IT people just not cutting the mustard? Do you have a backup and disaster recovery plan? Are your IT and computer systems secure? Need an IT revamp?
IT Force can help!

Small-Medium Business Experts

IT Force understand what SME’s need from an IT solution and technology partner. We get that every business is different and focus on listening intently to your needs, rather than pushing solutions that don’t fit.

Perth Based Support

You will always speak to a local, fluent in English, who is familiar to you and your business. Our friendly support staff will know your IT systems inside-out and can communicate with you jargon free.

Problems Solved - Not Dodged

IT Force are focused on fixing problems properly and completely, we are conscientious and don’t leave things unresolved to turn into niggling ongoing issues.

Highly Skilled

Technology develops at a ferocious pace and we recognise that it is imperative to regularly upskill and train on the latest trends and developments.

Agile and Responsive

Our small team responds quickly, can adapt and make decisions quickly, enabling us to prioritise and fix issues quickly. No need to wade through levels of support staff – get to the experts, familiar with your IT systems on first contact.

A Personal Touch

IT Force value our customers above everything and we strive to build long lasting relationships. Unlike some of our larger cumbersome competitors, you aren’t just a number to us but a partner and we’re in it for the long haul.

Flexible Payment Options

Three clear and simple payment options, providing flexibility and clarity on how you would like to engage our services. Whether it is Pay as You go, Monthly Blocks or our budget friendly, Fully Managed, there is an option to suit everyone.

Quality Solutions

We are passionate about our products and offer cutting edge IT and voice solutions, from market leading vendors, tailored for small-medium business, with an emphasis on quality. IT Force can improve your IT capability, providing a potential edge over your competitors.

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IT Consultancy & Auditing

Do you understand the condition of your current IT assets? Are they capable of delivering your business objectives? Why are there ongoing issues? Concerned at rising costs? IT Force can help!

We can audit and review your IT systems and assets, providing advice and recommendations on your current and future IT requirements. Our innovative stance, along with our in-depth knowledge and experience, means we are well placed to point you in the right direction.

• Meet to discuss your current issues and future business objectives;
• Agree an Audit plan, providing a draft template;
• Perform thorough but nondisruptive Audit, analysing and identifying issues, and potential improvements;
• Review the Audit report and its findings and provide advice and actionable recommendations.

IT Support

Our friendly Perth based support techs are ready to help with all your IT issues and queries.

We are responsive, working diligently to resolve IT issues quickly, either remotely or on-site. IT Force are a single point of contact for all your technology issues and will deal with software vendors, phone and Internet providers on your behalf, ensuring problems get fixed.

 

  •  Plain English speaking technicians;
  • Single point of contact for all your IT and related technology issues;
  • Friendly and conscientious approach;
  • Secure Remote Access support;
  • Three simple payment options;
  • 7:30am to 5:30pm – Monday to Friday – Out of hours support available.
Email & Spam Protection

Everyone hates spam but it can be more than just an annoyance, with hackers sending dangerous attachments or phishing attacks straight to your inbox. Our sophisticated email security solutions can drastically reduce the amount of spam hitting your inbox, as well as scanning for malware, viruses and other potential threats.

• Industry leading solution from market leading security company;
• Scans email for spam and threats before they reach your Inbox;
• Compatible with all email systems, including Microsoft Office 365;
• Can be customised and optimised to fit the needs of your business;
• Quarantined email can be easily self-managed;
• Website links checked when clicked and blocked if malicious.

Website Development
We can develop a state of the art website or give your current design a facelift. IT Force can manage the entire system, including development, hosting, domain registration and DNS.

Read more about our website offerings

Security & Protection

Threats to your company’s computer systems and data can come from various sources and in many forms but you can rest easy knowing our advanced security and antivirus solutions are protecting your information.

  • Anti Virus software installed on all workstations and servers
  • Data Protection configuration to prevent unauthorised files leaving the company network
Backup & Disaster Recovery

IT Force take your data seriously! We not only ensure that your data is backed up safely but plan for every eventuality, so in case of disaster, your data and systems can be restored and operational within the shortest possible period of time. This protects your business from server outages, data corruption and deletion, delivering maximum uptime, minimum downtime.

Onsite virtual and physical servers:

  • Incremental backups every 15 minutes, so in the event of data corruption or deletion, no more than 15 minutes of work will be affected;
  • Backups stored on-site for quick restoration of files and off-site to protect against disaster situations;
  • Should a backed up server fail, a pre-staged redundant server can be started, avoiding disruptive downtime.

Our solutions are wide ranging and not just capable of backing up your onsite data but your cloud based systems as well. It is a misconception that because it is in the cloud, your data is automatically backed up. If you use Microsoft Office 365 for email, OneDrive and utilise SharePoint, we can back it up, protecting your data from accidental or malicious deletion and corruption.

Microsoft Office 365 Backup & Archive:

 

  • Multiple daily backups;
  • Cloud-to-cloud backup, all managed online, no software to be installed;
  • Restore a full mailbox or individual emails from any backed up point in time, back to Office 365;
  • Restore OneDrive or SharePoint content from any backed up point in time.
Cloud & Infrastructure

IT Force can install and configure all computer types, servers and networking equipment, which can be on-site, cloud based or a hybrid environment. We ensure this customised infrastructure is a stable and resilient platform for your business applications and solutions, securely accessible from anywhere.

We are a one-stop-shop for all your IT requirements and can supply everything from laptops to cloud services and everything in between.

 

  • Design and specify all IT equipment, virtual and cloud environments, required for your IT infrastructure and to meet the needs of your business solutions;
  • Plan, manage and implement IT infrastructure projects;
  • Supply quality hardware, including laptops, workstations, tablets, servers, power protection and more;
  • Supply networking equipment such as routers, switches, cables and Wi-Fi solutions;
  • Provision cloud services, utilising Microsoft Azure and its vast array of options;
  • Optimise speed and efficiency across your IT network and connected devices.
Business Phone Systems

Always be contactable with our state of the art cloud based VoIP phone systems that deliver all the features of a traditional PBX and more. IT Force will fine tune the configuration to your business requirements, making the most of this feature rich solution.

 

  • Use a desk phone, mobile app or both, so your direct line follows you everywhere;
  • Have your customers greeted by a professional Automated Receptionist Menu;
  • Use Hunt Groups to manage incoming calls, so multiple phones ring simultaneously or in sequence;
  • Have voicemail sent to your email, so you don’t miss any important messages, when away from your desk;
  • Cloud based high availability solution;
  • HD voice quality.

IT Consultancy & Auditing

We can provide advice and recommendations on your current and future IT requirements. Our innovative stance, along with our in-depth knowledge and experience, means we are well placed to point you in the right direction.

IT Support

Our Perth based support staff are available to assist, both remotely and on-site. Our technicians will speak to you in plain English and work diligently to resolve any issues.

Email & Spam Protection

Our sophisticated email security solutions can drastically reduce the amount of spam hitting your inbox, as well as scanning for malware, viruses and other potential threats.

Website Development

We can develop a state of the art website or give your current design a facelift. IT Force can manage the entire system, including development, hosting, domain registration and DNS.

Security & Protection

Threats to your company’s computer systems and data can come from various sources and in many forms but you can rest easy knowing our advanced security and antivirus solutions are protecting your information.

Backup & Disaster Recovery

Your key IT systems and data will be protected through on-site, remote and cloud-to-cloud backups, with redundancy and business continuity measures. All data will be safe from accidental deletion, viruses and disaster situations.

Cloud and Infrastructure

IT Force can install and configure servers, computers and networking equipment, which can be on-site, cloud based or a hybrid environment. We ensure this customised infrastructure is a stable and resilient platform for your IT applications and solutions.

Business Phone Systems

Always be contactable with our state of the art cloud based VoIP phone systems that deliver all the features of a traditional PBX and more.

Pay As You Go

Suitable for start-up, small home based or micro businesses that only want to pay for IT services on demand and have no need for ongoing management.

Monthly Time Block

Designed to meet the needs of small-medium businesses that require ongoing IT support and management and want to enjoy a discounted rate and priority response over on demand customers.

Fully Managed

Enjoy our budget friendly fully managed service, with IT Force proactively managing, monitoring and supporting all your IT systems and infrastructure, for a fixed monthly cost.

IT Force are start-up business experts and a one-stop-shop for all your IT and technology requirements.

There is a lot to think about when starting a new business and none more important than your IT and computer systems but where do you start? IT Force has the capability of assisting at every stage of this exciting but potentially complex process, removing the IT stress factor.

We are careful to first understand your business needs and goals, before providing the correct professional advice on what technology fits, followed by a clear plan on implementing these tailored recommendations. IT Force are focused on delivering a complete solution and modern workplace for your new business, putting you on the front foot from day one.

There is no start-up project too big or small and with our competitive pricing packages and options, backed by our exceptional IT Support, we are perfectly placed to be your trusted technology partner.

Contact Us for help in getting your business up and thriving.

Recent times have emphasised the necessity and benefits of businesses having the flexibility of being able to work from anywhere, whether it’s from the comfort of home or on the road.

Our customers have been able to remain connected and productive, during the COVID-19 crisis, thanks to effective remote access and collaboration solutions implemented by IT Force, avoiding any major disruption to business continuity or operation.

We utilise cutting edge solutions, such as Microsoft Teams for chat, video call, file share and to host meetings or for other situations where email doesn’t quite cut it. Our remote access solutions are designed and configured with security as a priority, to ensure your data remains your data. The flexibility of working from anywhere is also embedded into our phone systems, with your desk phone being able to follow you through a mobile app.

IT Force understand the intricacies of networking and security and are best placed to deliver an effective remote access solution that also protects you and your business assets from the additional threats introduced when working away from the office.

Contact Us and we’ll introduce you to the modern workplace.

IT Force have always provided a prompt and professional response to our IT issues and are particular in making sure they are fixed long term. We especially appreciate the fact they are willing to work on problems and updates outside our hours of business, ensuring there is little or no disruption to us and that our IT Systems run seamlessly.

Sean Neary | Director
Neary Consulting

IT Force have proven to be a reliable and expert service provider of IT support to our business. We cannot afford for our systems to be down or our data to be compromised in any way. We rely on the team at IT Force to manage our data and operational systems in order to provide us with seamless functionality at all times. IT Force has never let us down.

Doug Rose | Managing Director
Stockman Paper Merchants

We have been using IT Force for over 2 years now. Their diligence and knowledge has helped us maintain a seamless operation of our computers and server since our establishment.

Stephen Gold | Projects Director
Complete Window Systems Australia

IT Force are efficient, cost effective, have great product knowledge and get things sorted quickly. I love that things are explained in plain English, not riddles and jargon. They have our IT business for as long as we are in business.

Mark Kelly | Managing Director
Orixon

IT Force have taken care of us for a long time and have implemented systems that have kept us running smoothly for years. They are always available and quick to respond to any requests. We have great confidence that if we have a problem, they will find a solution rapidly.

Alan O’Neil | General Manager
Daniels Printing Craftsmen

Contact Us

Want to find out more about our services or book a free consultation?
Call us at (08) 6467 7777, start an online Chat or fill in your details below and we'll be in touch.

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